Frequently Asked Questions

Commonly asked towing questions!

  • How quickly do you respond to emergencies?

    We typically arrive within 20-30 minutes throughout Arundel and surrounding areas. Our 24/7 dispatch ensures rapid response for breakdowns on rural roads or busy coastal routes.
  • What types of vehicles can you tow?

    We handle all vehicle types including cars, trucks, motorcycles, and electric vehicles. Our specialized equipment safely transports everything from compact cars to larger SUVs across southern Maine.
  • Do you provide roadside assistance services?

    Yes, we offer complete roadside help including tire changes, jump starts, lockout assistance, and fuel delivery. Most issues can be resolved on-site without towing.
  • What areas do you serve for towing?

    We serve Arundel, Kennebunk, Wells, Biddeford, Saco, and Ogunquit. Our local knowledge of rural roads and coastal conditions ensures efficient response throughout southern Maine.
  • Can you tow electric vehicles safely?

    Yes, we have specialized equipment for EV towing that protects the battery and electrical systems. Our technicians are trained in proper electric vehicle transport procedures.
  • What should I do while waiting?

    Stay safe by moving to a secure location away from traffic. Turn on hazard lights and remain visible. We'll call with updates and arrival time estimates.
  • Do you handle motorcycle recoveries?

    Yes, we provide specialized motorcycle towing using proper equipment that protects your bike during transport. Our team handles all motorcycle makes and models safely.
  • Are you available during winter storms?

    We operate 24/7 including during Maine's harsh winter conditions. Our equipment is designed for coastal weather challenges and icy road situations.
  • Where will you take my vehicle?

    We transport to your preferred repair shop, home, or any destination within our service area. Just let us know where you'd like your vehicle delivered.
  • What payment methods do you accept?

    We accept cash, all major credit cards, and work directly with most insurance companies for covered towing services. Payment is handled after service completion.